Q. The database says I need to log in, but I already am.

Answer

If you are off-campus:

Method 1:

  • Log on to either MyNWACC Connection or Blackboard.
  • MyNWACC Connection: Access the Library web site by selecting "Library" on the left-side.
  • Blackboard: Access the Library by clicking on the "Student Resources" tab.

Method 2:

  • At the "guest" screen, log on using your MyNWACC Connection username & password.

ALREADY DID THAT, but still get the "guest, log in" message?

OR, you are ON CAMPUS?

  • Look at the top of the screen for a yellow bar going across. It says: "Hello Guest. Login for full access." Click on that login link. That single click should log you in without having to enter any more information.
  • If it does ask you to put in your credentials, re-enter your MyNWACC Connection username & password.

We apologize for this crazy glitch. We don't know why it sometimes happens, but we know it's confusing and frustrating. :(

Topics

  • Last Updated Nov 22, 2016
  • Views 36
  • Answered By Shawna Thorup

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