FAQs

Here is our guide on how to access and find the login info on the Hotspot: 

Press and hold the Power button (on the face of the device) for 5 seconds until the welcome logo is displayed on the Screen, and Wi-Fi is on.

• Use the Menu button (on top of the device) to scroll through options. Use the Power button (on the face of the device) to select an option.
• Use your terminal device (computer or phone) to search for the wireless network connection with the Wi-Fi’s SSID “Verizon-RC400L-XX” and click “Connect”. Enter the password. The Password can be found by going to the 2.4GHz WIFI Info screen. The password is displayed next to the lock icon.
• It should look like this:
•